With the weather we're having around the country we have had to delay some orders. They will get there I promise. GatorGlide should not freeze!!! So when ordering make sure you add any special instruction for the UPS man like "do not leave outside" Or "please deliver to neighbor if not home" etc... you can also leave a note on your door to make sure they do not leave it in the cold. Trust me I want to get it to you ASAP but frozen GG won't do anyone any good. I will be here a long time if you want to give a week. Thanks for listening, carry on!