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muchow3414
MMT Member
Joined: Tue Feb 09, 2010 11:27 pm Posts: 34
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 Vanguard EFI Service Tx
Looking for a service center that number one: will work on marine engines, and number two: are trained to work on the new EFI motor. Prodrive has not been much help, supposedly are looking for a service center, which I have already done, and I am waiting on a call back from vanguard. The tech at Briggs told me that there are to many motors out there and not enough qualified service centers. Motor quit with 7.5 hours.
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| Mon Nov 09, 2015 10:41 am |
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SETx Longtail
MMT 1000 Club
Joined: Sun Sep 01, 2013 2:53 pm Posts: 3480 Location: Hardin County, Tx
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 Re: Vanguard EFI Service Tx
Where are you located? Texas is a pretty large place 
_________________ #CFFITR
-Custom pool noodle -stage 4 water wings
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| Mon Nov 09, 2015 11:27 am |
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muchow3414
MMT Member
Joined: Tue Feb 09, 2010 11:27 pm Posts: 34
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 Re: Vanguard EFI Service Tx
1 1/2 north west of houston
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| Mon Nov 09, 2015 12:31 pm |
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WestEndAngler
MMT Moderator
Joined: Thu Mar 05, 2009 9:11 am Posts: 9143 Location: Houston | Surfside
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 Re: Vanguard EFI Service Tx
_________________ GTB 1860 w/ 2019 GTR40XD-HO
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| Mon Nov 09, 2015 1:03 pm |
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dguidry
MMT Super Elite Member
Joined: Tue Jun 29, 2010 1:20 pm Posts: 11166 Location: Cecilia, LA
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 Re: Vanguard EFI Service Tx
Aston Martin has more service centers in the US than Gator Tail and Prodrive combined.
_________________ Formerly:1648 Homemade Cypress Crawfish Skiff GTR23 Performance Cam and Heads; 17x46 Gator Tail with 35GTR and Hoyt's cam;s Currently: 17x48 Gator Tail with XD40 EFI. “Wisdom is not just expertise. It is knowing how much of various areas of expertise you need to know in order to make the decisions that the world needs and that you want to do,” Columbia University President Lee Bollinger.
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| Mon Nov 09, 2015 1:09 pm |
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WestEndAngler
MMT Moderator
Joined: Thu Mar 05, 2009 9:11 am Posts: 9143 Location: Houston | Surfside
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 Re: Vanguard EFI Service Tx
_________________ GTB 1860 w/ 2019 GTR40XD-HO
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| Mon Nov 09, 2015 1:21 pm |
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dguidry
MMT Super Elite Member
Joined: Tue Jun 29, 2010 1:20 pm Posts: 11166 Location: Cecilia, LA
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 Re: Vanguard EFI Service Tx
_________________ Formerly:1648 Homemade Cypress Crawfish Skiff GTR23 Performance Cam and Heads; 17x46 Gator Tail with 35GTR and Hoyt's cam;s Currently: 17x48 Gator Tail with XD40 EFI. “Wisdom is not just expertise. It is knowing how much of various areas of expertise you need to know in order to make the decisions that the world needs and that you want to do,” Columbia University President Lee Bollinger.
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| Mon Nov 09, 2015 1:37 pm |
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muchow3414
MMT Member
Joined: Tue Feb 09, 2010 11:27 pm Posts: 34
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 Re: Vanguard EFI Service Tx
Appreciate the help, it's an issue with the EFI.
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| Mon Nov 09, 2015 1:39 pm |
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Russ
MMT 1000 Club
Joined: Mon Dec 31, 2012 11:07 pm Posts: 4820 Location: West Monroe, LA
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 Re: Vanguard EFI Service Tx
5000 Aston Martin's produced yearly. How many gator tails and prodrives? And what is the overhead for training service centers vs the profit margin? Methinks there's a lot more money available for Aston martin, as well as incentive to keep customers happy so they return. In spite of all your brand loyalty, enough of us mud motor people willingly switch brands back and forth and do the work ourselves that it's not cost effective for them to have a huge service network. Plus, they pick and choose who they want to keep happy. Buy a used motor and try to get a question answered. Watch what happens. There's at least one of the manufacturers that doesn't seem as willing to help if you didn't buy new from them when you request assistance.
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| Mon Nov 09, 2015 1:47 pm |
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fredbear012
MMT Pro Member
Joined: Fri Oct 15, 2010 7:56 am Posts: 99
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 Re: Vanguard EFI Service Tx
Crosby lawn and power Inc. That's where the briggs guy sent me. Shouldn't be to far from you. Mine threw push rod and bent it, not saying this is your issue but there was a new pd there other than mine with 10 hrs same issue. Had me out and running in 3 weeks all I had to pay for was the oil change. They really know their shit seemed like.
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| Tue Nov 10, 2015 9:38 pm |
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SETx Longtail
MMT 1000 Club
Joined: Sun Sep 01, 2013 2:53 pm Posts: 3480 Location: Hardin County, Tx
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 Re: Vanguard EFI Service Tx
You may have been "treated" well.... But 3 weeks for a bent pushrod??? That's too long for a 10min fix.
_________________ #CFFITR
-Custom pool noodle -stage 4 water wings
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| Tue Nov 10, 2015 10:21 pm |
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Russ
MMT 1000 Club
Joined: Mon Dec 31, 2012 11:07 pm Posts: 4820 Location: West Monroe, LA
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 Re: Vanguard EFI Service Tx
You had a bent pushrod and they did an oil change? Something was wrong that they neglected to tell you with a 3 week time frame and that oil change that they charged you for. A bent pushrod is 4 bolts, a jam nut and adjuster, swap the pushrod, then put it all back on. It's good they got you back going, and treated you well. If they were so backed up it took them three weeks to check it and change it, then that's a different story, but still a long time for that kind of issue.
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| Tue Nov 10, 2015 10:41 pm |
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fredbear012
MMT Pro Member
Joined: Fri Oct 15, 2010 7:56 am Posts: 99
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 Re: Vanguard EFI Service Tx
I told them that the oil smelt like gas when i pulled the valve cover off. So they Did a leak down test, said it was unacceptable, So they then had my heads machined, valves cut and seated.
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| Wed Nov 11, 2015 5:43 am |
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deadbird8
MMT 1000 Club
Joined: Wed Feb 04, 2009 7:50 pm Posts: 3833 Location: Old East Dallas, Texas
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 Re: Vanguard EFI Service Tx
_________________ Excel 1851F4 w/ MB35HD+R CDI with a little bit of this and little bit of that
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| Wed Nov 11, 2015 6:01 am |
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fredbear012
MMT Pro Member
Joined: Fri Oct 15, 2010 7:56 am Posts: 99
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 Re: Vanguard EFI Service Tx
Wasn't bad happened in the off season, just wanted it fixed right the first time.
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| Wed Nov 11, 2015 6:06 am |
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Quack N Stack
MMT 1000 Club
Joined: Sat Dec 15, 2012 9:43 pm Posts: 2225 Location: Baytown, Tejas
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 Re: Vanguard EFI Service Tx
It took them 2 weeks to pull a motor apart for me and tell me it was a broke rod and the cylinder was destroyed.. Then they gave me 2 options. $20 cash and take the motor home or $2000 and drop a new block on it.
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| Wed Nov 11, 2015 5:26 pm |
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muchow3414
MMT Member
Joined: Tue Feb 09, 2010 11:27 pm Posts: 34
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 Re: Vanguard EFI Service Tx
Getting it taken care of......apparently the bracket that hold the relays broke and pulled wires and shorted, Briggs has a "new" bracket design two bolts instead of one. Replacing bracket and wiring harness, because it had some burn marks on it from the short. Parts were ordered on Tuesday, and hopefully will be back up and going on Friday.
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| Wed Nov 11, 2015 7:57 pm |
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