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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Bad GT service and new Custom build
Hi there
Last sunday I sent an email to gator-tail and to at least 8 of their dealers asking a series of questions to decide on a XL series built with dual GT37EFI. Sincé I received no answer from any of the dealers nor from GT I sent a second email on tuesday and only one dealer replied saying they had to talk to GT and get back to me with the answers, still waiting. Had my asistant called GT and they gave me Bubba's email, sent him a message and told him I am overseas and it is easier for me to communicate via email, he replied asking me to call him, told him to please answered my questions first and then we could take it from there, that was yesterday, still no answer. I am fed up with this bad customer service and nobody replying to my emails.
another member is telling me to go with a custom build, I would like to ask all of you with experience which is the best custom build company and which has excellent customer service, who would answer my emails, etc. I really like pictures of one GT I saw and would like mine to look exactly like it, don't know if a custom build could replicate it and build me one exactly like that one?
thank you in advance for any help.
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Thu Aug 13, 2015 2:36 pm |
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LB200
MMT Addict
Joined: Wed Feb 20, 2013 6:43 pm Posts: 656
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 Re: Bad GT service and new Custom build
I bought mine over the phone with Chad of Prodigy Boats and the boat was exactly what I was expecting and wanted. Excellent quality as far as I am concerned on the actual build and Chad has always answered any motor questions I have had after the fact.
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Thu Aug 13, 2015 2:49 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 3:34 pm |
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cb5331
MMT Super Elite Member
Joined: Fri Dec 18, 2009 8:10 pm Posts: 16915 Location: Rowlett, TX
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 Re: Bad GT service and new Custom build
Prodigy makes custom boats.
Almost nobody is going to be real easy to communicate with via email. Nobody I know of anyway..other than Prodrive, and even they prefer a phone call usually.
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Thu Aug 13, 2015 3:56 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 4:05 pm |
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cb5331
MMT Super Elite Member
Joined: Fri Dec 18, 2009 8:10 pm Posts: 16915 Location: Rowlett, TX
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 Re: Bad GT service and new Custom build
The best custom builders out there are hard to get on the phone (at least the straight up "custom", "one man show" kinda guys with no dealer network). You are highly unlikely to get ahold of one through email.. Brother and Sportsmans fab would be at the top of my list for custom builds. A custom built hull can be way different than a gt or very similar. It's all in what you want, most of them will do just about anything you can dream up. The GT hull, for the most part, is going to be what you see on the website, and you can add the options you see on the website. They may do a little something extra for you, but are not likely to build "one-of" hulls for every customer that walks through the door... Custom is just that, custom (or should be anyway). If you want a heavier bottom, extra bracing, a new design for a hunt deck, trick gun box, etc...a custom builder will be much more likely to accommodate your every wish, but.....the best one's stay booked up and are hard to communicate with, at least until your build is paid for and likely still hard to communicate with until your hull is started. You usually become top priority once your build is started..
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Thu Aug 13, 2015 4:19 pm |
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JD145
MMT 1000 Club
Joined: Wed Jun 04, 2014 9:01 pm Posts: 1289 Location: SWGA
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 Re: Bad GT service and new Custom build
This I think is why they'd rather speak to you opposed to email. The options are endless these days especially with custom builders. Often times people don't truly know what they want until they've discussed it with their builder multiple times. I think prodigy would be a good choice as well. They say Chad is great to deal with and i plan to speak with him next year myself
_________________ 1854 Prodigy DPE Level 3 HDR
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Thu Aug 13, 2015 4:20 pm |
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cb5331
MMT Super Elite Member
Joined: Fri Dec 18, 2009 8:10 pm Posts: 16915 Location: Rowlett, TX
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 Re: Bad GT service and new Custom build
I would say it's mostly tire kickers via email too...If not straight up tire kickers, people who are not ready just yet. Someone who's ready and knows what they want is more willing to pick up the phone and get the damn ball rolling...
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Thu Aug 13, 2015 4:22 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 4:36 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 4:38 pm |
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LB200
MMT Addict
Joined: Wed Feb 20, 2013 6:43 pm Posts: 656
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 Re: Bad GT service and new Custom build
Prodigy builds custom boats. He has a huge selection of "custom" options that you can add at will. You can go on Facebook and see hundreds of photos of his boats with a ton of detailed shots of the options added by each person. Go through the photos and make a list of the things you want and have him price it out on the hull size that you prefer. Add or subtract from the initial list until you have it how you want it.
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Thu Aug 13, 2015 4:59 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 5:00 pm |
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cb5331
MMT Super Elite Member
Joined: Fri Dec 18, 2009 8:10 pm Posts: 16915 Location: Rowlett, TX
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 5:11 pm |
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caddobrook
MMT F.E.
Joined: Mon Feb 01, 2010 11:01 am Posts: 881
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 Re: Bad GT service and new Custom build
email KP at prodrive.. He will respond I know. kp@prodriveoutboards.com And they can hook you up with a dual set up. Not sure what custom options you want or where you run your boat, but they will at least talk to you. FYI-all the builders are going to be weeks (10? 12?) at this point... It is close to hunting season.
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Thu Aug 13, 2015 5:20 pm |
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SCmudder7071
MMT 1000 Club
Joined: Mon Feb 07, 2011 12:10 pm Posts: 3024
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 Re: Bad GT service and new Custom build
Buddy of mine ordered a GTR either end of June or first of July and was told 16-18 weeks.
_________________ 1754 Extreme/LAProp Stage 2 GTR
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Thu Aug 13, 2015 5:26 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 5:30 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 5:30 pm |
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dguidry
MMT Super Elite Member
Joined: Tue Jun 29, 2010 1:20 pm Posts: 11166 Location: Cecilia, LA
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 Re: Bad GT service and new Custom build
This pisses me off, I hope nobody sells you a motor or a boat. You come on here bragging about killing 150 Teal while here we struggle to preserve the breeding population by setting limits. So keep your ass in Panama,
_________________ Formerly:1648 Homemade Cypress Crawfish Skiff GTR23 Performance Cam and Heads; 17x46 Gator Tail with 35GTR and Hoyt's cam;s Currently: 17x48 Gator Tail with XD40 EFI. “Wisdom is not just expertise. It is knowing how much of various areas of expertise you need to know in order to make the decisions that the world needs and that you want to do,” Columbia University President Lee Bollinger.
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Thu Aug 13, 2015 5:37 pm |
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TGunn
MMT F.E.
Joined: Tue Feb 05, 2013 8:39 pm Posts: 764
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 5:59 pm |
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slingshot
MMT 1000 Club
Joined: Mon Sep 28, 2009 7:28 pm Posts: 1039
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 Re: Bad GT service and new Custom build
_________________ 1542 stuck to a 27mini. She gone. 1746 with a modded 35 gdsd Capt Team total asalt
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Thu Aug 13, 2015 6:15 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 6:59 pm |
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JD145
MMT 1000 Club
Joined: Wed Jun 04, 2014 9:01 pm Posts: 1289 Location: SWGA
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 Re: Bad GT service and new Custom build
_________________ 1854 Prodigy DPE Level 3 HDR
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Thu Aug 13, 2015 7:15 pm |
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Russ
MMT 1000 Club
Joined: Mon Dec 31, 2012 11:07 pm Posts: 4820 Location: West Monroe, LA
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 Re: Bad GT service and new Custom build
Bam. That is signature worthy lol
Been here a couple days, lives in another country, and figured him out in 1 post.
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Thu Aug 13, 2015 7:38 pm |
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HOTSAUCE170
MMT 1000 Club
Joined: Thu Jun 05, 2014 11:44 am Posts: 1685 Location: Lake Blackshear,GA
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 Re: Bad GT service and new Custom build
Lmao! even people in panama hate dguidry
Sent from denda this
_________________ I named my boat RIANNA cause it gets beat up all the time
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Thu Aug 13, 2015 7:41 pm |
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BlueShamu
MMT Elite Member
Joined: Mon Feb 06, 2012 6:13 pm Posts: 5605 Location: D'town, LA
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 Re: Bad GT service and new Custom build
I'm gonna plan my next vacation in Panama! This guy is my new BFF!
Most liberals seem to suffer from the same mental condition....it's called stupidity!
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Thu Aug 13, 2015 7:55 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 7:59 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 8:00 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 8:02 pm |
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BlueShamu
MMT Elite Member
Joined: Mon Feb 06, 2012 6:13 pm Posts: 5605 Location: D'town, LA
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 Re: Bad GT service and new Custom build
Within less than 10 posts, JJ done told dguidry where to get off. Sweet! Made me go look up round trip flights to Panama to meet this guy, bust some caps, burn some feathers and melt some barrels shooting NO LIMITS! Almost as good as dove hunting in South America!
Most liberals seem to suffer from the same mental condition....it's called stupidity!
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Thu Aug 13, 2015 8:06 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 8:08 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 8:11 pm |
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BlueShamu
MMT Elite Member
Joined: Mon Feb 06, 2012 6:13 pm Posts: 5605 Location: D'town, LA
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 Re: Bad GT service and new Custom build
Ahhhhh.....
Most liberals seem to suffer from the same mental condition....it's called stupidity!
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Thu Aug 13, 2015 9:37 pm |
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jjurado
MMT Pro Member
Joined: Tue Aug 11, 2015 11:34 pm Posts: 85
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 Re: Bad GT service and new Custom build
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Thu Aug 13, 2015 10:11 pm |
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TPerkins
MMT 1000 Club
Joined: Wed Jan 02, 2013 12:59 pm Posts: 1793 Location: Clear Lake, Tx
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 Re: Bad GT service and new Custom build
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Fri Aug 14, 2015 9:49 am |
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dguidry
MMT Super Elite Member
Joined: Tue Jun 29, 2010 1:20 pm Posts: 11166 Location: Cecilia, LA
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 Re: Bad GT service and new Custom build
JJurado: don't mess with me son. I'm sending that picture of your truck bed loaded with ducks and your comments to Panama's wildlife agency requesting they investigate wanton abuse of wildlife. This is going international.
_________________ Formerly:1648 Homemade Cypress Crawfish Skiff GTR23 Performance Cam and Heads; 17x46 Gator Tail with 35GTR and Hoyt's cam;s Currently: 17x48 Gator Tail with XD40 EFI. “Wisdom is not just expertise. It is knowing how much of various areas of expertise you need to know in order to make the decisions that the world needs and that you want to do,” Columbia University President Lee Bollinger.
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Fri Aug 14, 2015 10:29 am |
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Russ
MMT 1000 Club
Joined: Mon Dec 31, 2012 11:07 pm Posts: 4820 Location: West Monroe, LA
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 Re: Bad GT service and new Custom build
*facepalm* here we go again. Someone butthurt and threatens...lol
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Fri Aug 14, 2015 10:36 am |
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RootSumn
MMT 1000 Club
Joined: Thu Jan 13, 2011 11:55 am Posts: 1126 Location: Hawthorne, Fl
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 Re: Bad GT service and new Custom build
_________________ 1654 Grizzly '13 35 GDSD
"You should be more concerned with watching football than making chit fall out the sky!!!" - My Wife
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Fri Aug 14, 2015 10:50 am |
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JD145
MMT 1000 Club
Joined: Wed Jun 04, 2014 9:01 pm Posts: 1289 Location: SWGA
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 Re: Bad GT service and new Custom build
_________________ 1854 Prodigy DPE Level 3 HDR
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Fri Aug 14, 2015 11:01 am |
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Hernaja1
MMT 1000 Club
Joined: Tue Feb 19, 2013 11:29 am Posts: 2465 Location: Sulphur , La
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 Re: Bad GT service and new Custom build
iv had no issue getting ahold of anyone at Gator tail when I had issues with my motor or had any questions. the trick is I called them
_________________ Dual 37 EFI GTR's pushing a 20/72 , CC, point bow , Old school drake Camo Willet custom.
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Fri Aug 14, 2015 11:25 am |
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Russ
MMT 1000 Club
Joined: Mon Dec 31, 2012 11:07 pm Posts: 4820 Location: West Monroe, LA
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 Re: Bad GT service and new Custom build
I agree in most cases the phone is the way to go. But occasionally email becomes necessary. Lime when a guy in Panama wants to drop 35k+ on a rig. Or when a deployed soldier wants to order a boat to be ready when he gets home. So you say a company gets to many emails to deal with and that's a valid excuse?
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Fri Aug 14, 2015 11:35 am |
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